![]() One chose to sow Fear, Uncertainty, and Doubt, presumably to sell me a new regulator, another had the same opportunity (though Blue Planet, an Aqualung dealer, could also have tried to sell me a full overhaul) and instead went out of its way to build a good relationship with a new customer. Two different dive shops, two different experiences. Then, when I offered to pay for the inspection, they told me not to worry about it. They spent a good deal of time talking to me about the equipment. I didn't have an LPI hose on the regulator set, and they offered me one gratis. They tested it extensively and said there was nothing wrong with it. In any event, I took the Calypso to Blue Planet today to have them look at it. The suggestion that my old regulator was dangerous struck me as odd because I had had it serviced less than a year ago, the tech who serviced it then said nothing about it being worn out, I dived it less than a year ago and it was fine, and, it's known as a simple, durable, and bulletproof regulator. The clear import was that I should just pick up another new regulator on close-out. While doing so, Shop X's tech went on at some length about how my Calypso, which has seen some wear and tear, could fail. ![]() At my request, Shop X swapped out some hoses from the Calypso to the new regulator. This weekend I picked up a new regulator on close-out at a great price from "Shop X." This freed up my old regulator, an Aqualung Calypso, to give to my wife, a relatively new diver. I just want to recognize Blue Planet here for good, friendly service, in unfortunate contrast to another shop in the DC Metro area, which shall remain nameless. ![]()
0 Comments
Leave a Reply. |